ACCOUNT & PREMIUM

Delete your account and your data

Two ways out. Both permanent.


From the app

Settings → Danger zone → DELETE MY ACCOUNT. It asks you twice, on purpose. Then it is gone.

Without the app

You do not need to reinstall Pack to get out. Go to motopack.app/delete-account and follow the instructions there, or email support@motopack.app from your account's email address with the subject “Delete my Pack account”.

What gets deleted

  • Your login and your profile — name, photo, phone, emergency info.
  • Club memberships, rank, badges and culture activity.
  • Messages, photos, posts and polls you made.
  • Bikes, maintenance logs, ride history and GPS tracks.
  • Push notification registrations.

Aggregate club records — a past ride's total distance, for example — can survive with no link to you.

THERE IS NO “DEACTIVATE”

Pack has no pause, no freeze and no temporary close. Your account either exists or it does not, and deletion cannot be undone. If you just want the notifications to stop, turn them off in your phone's settings instead.

If you are the President of a club that still has other members, hand the presidency over first — deletion is refused until you do, so the club is never left with nobody who can approve new riders. If you are the only one left in it, the club is deleted along with your account.

KEEP READING

STILL STUCK?

Email us. A real person reads every one and gets back to you.

support@motopack.app

Or, inside the app: Settings → SEND FEEDBACK.